SUNBET NAMIBIA PRIVACY NOTICE

OVERVIEW

Sunbet Namibia is committed to protecting your privacy and ensuring a safe and secure betting experience. This Privacy Notice explains how we collect, use, store, and protect your personal information when you use our website and services, in compliance with the applicable data protection legislation and regulations. By accessing or using our website, registering an account, or engaging in any betting activities with us, you agree to the collection and use of your personal information in accordance with this Privacy Notice.

PURPOSE OF DATA COLLECTION

Sunbet Namibia processes your personal information to fulfill its contractual obligations with you and to collect and use your personal information for the following purposes:

· To verify your identity and ensure compliance with the regulatory requirements.

· To manage and process your betting activities, transactions, and account.

· Communication purposes in respect of your account, promotions, offers, and updates relating to our services.

· To comply with the legal and regulatory obligations as required by the Gambling Board of Namibia, Financial Intelligence Centre, and other relevant authorities.

‍

THE PERSONAL INFORMATION WE COLLECT

In compliance with the applicable legislation, Sunbet Namibia requires accurate and updated personal information from its customers to provide a premium experience. This information includes, but is not limited to, the following:

· Identity Information (name, date of birth, gender, and identification details).

· Contact information (email address, phone number, and residential address).

· Financial Information (proof of banking and payment history).

· Usage Information (IP address, device information, browser type, browsing activity on our site, and cookie data).

· Geolocation Data.

‍

SHARING OF PERSONAL INFORMATION AND DATA TRANSFER

Sunbet Namibia may share and/or disclose your personal information with third parties in the following circumstances:

· Service Providers (trusted third-party providers who assist Sunbet with providing customer support and the processing of payments).

· Gambling Board of Namibia and other regulatory bodies.

‍

SECURITY

We take the security of your personal information seriously and have implemented the appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and regular security audits.

RETENTION PERIOD

Sunbet Namibia will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by the law. Personal information will be deleted or anonymized as soon as the purpose and/or the retention period has expired.

YOUR RIGHTS

You have the following rights concerning your personal information:

· Access: You may request access to the personal information we hold.

· Rectification: You may request the rectification of any inaccuracies in your personal information.

· Erasure and/or Deletion: You may request the deletion of your personal information.

· Objection: You may object to the processing of your personal information.

To exercise your rights, please submit a request outlining the information you wish to inquire about, along with your proof of identity, to customer support at Support@sunbet.com.na

‍

COOKIES

Sunbet Namibia uses cookies to enhance your experience on our website. Cookies are small files placed on your device to collect information such as browsing activity and preferences. You can control the cookie settings through your browser preferences.

MARKETING AND OPTING OUT

Sunbet Namibia reserves the right to process personal information for marketing purposes, and we ask for your consent to send marketing communications when you create an account with us. You may choose not to receive any marketing or promotional materials at any time. Opting out or withholding consent will not affect your ability to register a gaming account.

If you opt out of marketing communications, we will take all reasonable steps to ensure that you no longer receive any promotional material from us. Even if you unsubscribe from marketing emails or SMS, we may still send you periodic messages related to technical, service, or security issues concerning a product or service you have requested. If you wish to unsubscribe from marketing communications, please reach out to customer support at Support@sunbet.com.na

‍

CHANGES TO THIS PRIVACY NOTICE

Sunbet Namibia reserves the right to update this Privacy Notice at any time. Any changes will be posted on this page, and the updated notice will be effective from the date of posting. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information.

This Privacy Notice was last updated in October 2025 (herein referred to as version 1)

‍