FREQUENTLY ASKED QUESTIONS:
To check your balance, you must log into your Sunbet Namibia account. Once you’ve checked in, navigate to the Balance tab on the top left corner and click on it. After you’ve clicked on the tab, a small pop-up window will appear with all your balances: your cash balance, bonus balance, and reward balance.
Yes and no. It all depends on the rules and regulations and the T’s & C’s of the promotion. In some cases, bonuses can only be used on specific games. Again… It’s extremely important to check the terms and conditions.
All new players to Sunbet Namibia are entitled to a welcome bonus. This welcome bonus is where joining customers receive a 100% first deposit match bonus of up to N$XXX.Important to remember, this special welcome bonus is only available for a limited time after sign-up, usually lasting for three months only.
Yes, in most cases there are wagering requirements for bonuses. These requirements must be met; otherwise, you’ll forfeit the entire bonus.There are always terms and conditions attached to every Sunbet bonus. Be sure to scrutinise the T’s & C’s of any promotion or bonus before participating.
To claim a bonus with Sunbet Namibia, log into your account and go to the Promotions section on the home page. When there, follow the instructions of the promo to redeem your bonus.In all cases, if not stated otherwise, you’ll need to enter a promo code or make a qualifying deposit. Each bonus comes with its own T’s & C’s.
There are various casino bonuses offered by Sunbet Namibia. These bonuses consist of the following:Welcome Bonus,Deposit Match Bonuses, Free Spin Bonuses, Promotional Bonuses, andSpecific game/slot bonuses.
If you do experience any problems with your payment, contact Sunbet.co.na customer support for assistance via email or phone call. They will try to assist with any query and can help resolve any issues with your transaction.
To withdraw your winnings, log into your account and click on the Withdraw tab. From there, select your preferred withdrawal method, enter the amount, and follow the instructions. Withdrawals are processed within a few business days.
Yes, there are specific bonuses for betting on races and tournaments but not all of the time. It usually depends on Sunbet and what promos they have at the time of betting. Some special events will garner their own bonuses, depending on the size, popularity, prize pool, and more of the sporting event. Check out our Promotions Page for the latest race and tournament bonuses.
All payment methods from casino to sports betting are the same and must be made via one of various options. We have options such as instant EFT, vouchers, and OTT Vouchers, including other options.